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December 20, 2019: IDpack 9 is no longer sold or supported, it has been replaced by IDpack in the Cloud.

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Knowledge Base

How to setup IDpack for Windows 7 or Windows 8?

IDpack Properties Compatibility

SUMMARY How to setup IDpack for Windows 7, Windows 8 and Windows 10? ANSWER IDpack run on perfectly on Windows 7, Windows 8 and Windows 10, but for some reason, it work better when making those setup. It’s not mandatory, but

Martin October 17, 2013May 18, 2017 Knowledge Base Read more

What steps should I follow when opening IDpack Producer for the first time?

SUMMARY What steps should I follow when opening IDpack Producer for the first time? ANSWER When starting IDpack Producer for the first time and with a camera connected to the computer. The camera setup window will appear. By default the

Martin December 20, 2011 Knowledge Base Read more

How to Register IDpack

SUMMARY How to Register IDpack? ANSWER Step 1 Download IDpack8.exe on your PC and after the download, double-click on the file to start the installation. Step 2 Go to START -> Programs -> IDpack and click IDpack Designer Step 3

Martin December 20, 2011 Knowledge Base Read more

How to use IDpack on a network

SUMMARY How to use IDpack on a network ANSWER IDpack is network-enabled so all you need to do is place the IDP file and the MDB database file in a directory and share it with the users you want. What

Martin December 20, 2011 Knowledge Base Read more

How to open a previous version of IDpack project file in IDpack 8

SUMMARY How to open a previous version of IDpack project file in IDpack 8 ANSWER IDpack comes with a conversion tool that will convert your current IDpack project files.   INTRODUCTION Start IDpack Designer, default location is C:\Program files\IDpack Click

Martin December 20, 2011February 10, 2018 Knowledge Base Read more

Error 429 You do not have an appropriate licence to use this functionality

SYMPTOMS When you start IDpack Designer you get the following message Error 429 Discription: You do not have an appropriate licence to use this functionality. CAUSE This issue may occur if you are upgrading IDpack from a previous version. RESOLUTION

Martin December 20, 2011February 10, 2018 Knowledge Base Read more

IDpack(False) Script out of range

SUMMARY When starting IDpack Producer you get the following error message IDpack(False) Script out of range ANSWER Set Printer Key value to 0 in the registry key by downloading the file www.idpack.info/IDpack8_ResetPrinterFix INTRODUCTION Download the file, unzip the file to your

Martin December 19, 2011 Knowledge Base Read more

How to upgrade to IDpack 9

SUMMARY How to upgrade to IDpack 9 ANSWER Step 1 Make a backup of your IDpack project files, databases and custome paper format. files with the .idp extension are your project files files with .idd or .mdb are your database files

Martin November 1, 2011 Knowledge Base Read more

How to Try IDpack

SUMMARY How to Try IDpack ANSWER Step 1 Download IDpack8.exe on your PC and after the download, double-click on the file to start the installation. Step 2 Go to START -> Programs -> IDpack and click IDpack Designer Step 3

Martin November 1, 2011February 11, 2018 Knowledge Base Read more

Will IDpack work in a Virtual Machine

SUMMARY Will IDpack work in a virtual Machine? ANSWER IDpack currenlty works only with VMware Virtual Machine, It as been tested with VMware Player 4.0 IDpack doesn’t not work with Virtual Box from Oracle. SYMPTOMS When you try to run

Martin October 13, 2011 Knowledge Base Read more
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