IDpack installation directory has changed from IDpack 7.5 to IDpack 8. When upgrading from IDpack 7.X to IDpack 8, certain files must be copied from the previous installation folder to the new one.
IDpack 7.5 default installation directory is: C:\Program Files\******\IDpack
IDpack 8 default installation directory is: C:\Program Files\IDpack
When you try to open a badge layout with a custom badge format in IDpack Producer, you get a warning: This Template …Is using a Custom paper format, and the file C:\Program files\IDpack\cprd.idr is not available. You must have that file in the directory to open the template.
To resolve this issue:
The following files need to be copied
- *.idd or *.mdb
Copy the files from C:\Program Files\******\IDpack to C:\Program Files\IDpack. If asked to overwrite the cprd.idr file click yes.
- IDpack Element
- IDpack Business
- IDpack Professional
Installation Folder Directory Path